Frequently Asked Questions
What is your return policy?
Please take a look at our refund policy which should have all the answers you seek.
What are your shipping options?
We offer different shipping options depending on the products you order and where you want them sent. Please take a look at our shipping policy for more information, but the checkout page will always have the most up-to-date options available.
What are the international taxes, duties, etc. I have to pay?
We don't withhold any taxes or duties on your behalf, so please consult with the import agency in your country for more information.
When will I receive my order?
As soon as possible – we typically fulfill orders from whichever fulfillment center nearest to you within a few days, and the rest is up to the shipping gods. Depending on what you order, where you live, and what shipping option you select it could take anything from a few days to a week (typically no longer). Please take a look at our shipping policy for more information.
What do I do if I never received my order?
Well hopefully this never happens, but it does please take a look at our refund policy for next steps.
What do I do if I received a defective order?
Big oof – while we strive to only ship things we'd be happy to accept ourselves, sometimes things go wrong... Terribly wrong. If that happened to you, please take a look at our refund policy for how to proceed.
How do I make changes to an order I already placed?
Tl;dr; you can't. We ship orders as soon as you place them, so by the time you would've reached us it's most likely too late. On the bright side you can always just place a new order! Take a look at our refund policy for what to do with the first one.
Where are you located?
We have fulfillment centers all over the world, including USA and Europe.
How are the products made? Where do the materials come from?
This varies between products, but we try to be as mindful as possible in sourcing materials and manufacturing the products. We don't test anything on animals and would never support any company that does. Please check the specific product page for more information.
How do I make sure I order the right size?
Each product page has very specific measurements for everything from t-shirts to posters. Please double check this before placing your order.
How do I contact you if my question isn't listed above?
Tbh we'd love to hear from you even if your question is listed above. Get in touch with us here!